Mystic Message Archival
Message archival solution that specializes in securely capturing and storing SMS/MMS messages for all devices for your organization.
Archiving is supported on AT&T FirstNet, Verizon, and T-Mobile.
Devices:
Carriers:
Features
A message archival and reporting solution to help meet your organization’s e-Discovery needs.
Capture Messages
Securely capture text messages for reporting.
Secure Solution
A cloud-based carrier solution, not dependent on the device.
Carriers
Works with AT&T FirstNet, Verizon & T-Mobile.
Near Real-Time
Receives SMS/MMS messages as they are sent.
Device Agnostic
Supports both Android and iOS messaging apps.
Reporting
Export text messages organized in CSV or PDF.
Solutions & Answers
Secure message archival solution that is customizable to accommodate your organizational needs.
e-Discovery
Message archival is eDiscovery compliant.
Data Storage
Secure storage of all data on Cloud, on premise, or in a hosted data center by client.
Customizable Reports
Customizable solution for reporting on data points.
Cross Domain
Solution to move data securely between low and high side.
Carrier Independence
Mobile component that is independent of all carriers to archive SMS and MMS.
ATO Approval
Authority-to-Operate (ATO) at FBI and DLA.
Access Control
Administrative access by auditors and reporters only.
Identity Management
Integration to active directory for large organizations or third party auth providers.
Cost Effective
Affordable archival solutions to other competitors.
Message Archival Features
Message Archival is comprised of three sections:
– User Management
– Message Archival Dashboard
– Reporting
User Management
The User Management page allows the users to easily manage access and usage to the console of other users, providing the administrators with total control of their console.
The User Management page will show the following:
– Name of the user
– The users’ registered email address
– The current user status
– User control options
Dashboard
The Dashboard provides up to date statistics of messages being captured by Mystic Message Archival
The Dashboard displays:
– Total Messages captured
– The Average Messages captured per Day
– Total Messages based on the Customer’s Cellular Carrier
– As well as other options
The Dashboard is highly customizable to provide the customer with various options of desired usage statistics
Reporting
The Reports page provides a method to search for messages based on specific search criteria
This criteria includes, but is not limited to:
– Keyword
– Date Range
– To and From Phone Numbers
– Attachments
We offer three methods of search:
– Search Archives: A simpler search method used to search based on broader criteria
– Advanced Search: A multi-layer, diverse search method used for find more specific messages and results
– Saved Search: Used for quick access to important or commonly used search criteria
The user can use this page to Export Message logs in CSV format. This will also provide any attachments from MMS messages.
Customer Solutions
Enterprise Solution
- Integrate a capturing, and archiving tool for your organization.
- Captured enterprise message logs from organizational devices.
- Includes a customizable dashboard for reporting to end customers, such as, legal, security or others to fit your needs.
User Solution
- Capture messages from specific date and time ranges from a local device.
- Generate individual message logs from organizational devices.
Mystic Message Archival Customers
We at 3rd Eye Technologies are proud to serve our customers with their record capture and retention needs. Below are departments, agencies and bureau that we currently serve and this list will continue growing in the near future.
Use Case Scenario
Who
Any organization that has a need for a message archival and reporting solution.
How
Capture and generate logs through Message Archival, which can be done from a customizable dashboard as a tool for reporting to customers.